How to Fix Touchpad Not Working Problems in Windows

Laptop touchpads are vital for seamless navigation. However, issues with touchpads can be frustrating. This guide covers effective methods to troubleshoot and fix touchpad problems in Windows. Whether you are facing a “touchpad not working” issue on a Dell, HP, or any other laptop brand, this article will provide the solutions you need to get back to smooth operation.

Common Touchpad Issues and Their Causes

Before diving into the solutions, it’s essential to understand some common touchpad problems and their causes. Here are a few scenarios:

  1. Touchpad Not Working: It could be due to outdated or corrupt drivers, incorrect settings, or physical damage.
  2. Touchpad Not Working Windows 10: Commonly caused by compatibility issues, especially after a major Windows update.
  3. Touchpad Not Working on Laptop: This can be linked to hardware problems or incorrect BIOS settings.
  4. Trackpad Not Working: May result from settings conflicts or software issues.
  5. Laptop Touchpad Not Working: Often due to driver issues, hardware malfunctions, or accidental deactivation.

Read Also: Understanding USB 3.2: USB Gen 1, Gen 2, and Gen 2×2 Speed Differences

Step-by-Step Solutions to Fix Touchpad Issues

1. Check Touchpad Settings

Firstly, ensure that your touchpad is enabled. Here’s how you can do it:

  1. Press Windows + I to open Settings.
  2. Select Devices > Touchpad.
  3. Ensure the toggle under Touchpad is turned on.

If the touchpad is disabled, enable it and then check if the issue is resolved.

2. Update or Roll Back Touchpad Driver

Drivers can often cause touchpad problems. Here’s the step-by-step process to update or roll back your touchpad driver:

  1. Press Windows + X and select Device Manager.
  2. Expand the Mice and other pointing devices section.
  3. Right-click on your touchpad driver and choose Update driver
  4. Choose Search automatically for updated driver software.

If updating doesn’t help, you may try rolling back the driver:

  1. Again, right-click on the touchpad driver in Device Manager.
  2. Select Properties > Driver tab.
  3. Click on Roll Back Driver.

3. Re-enable the Touchpad in BIOS

In some cases, the touchpad may be disabled in the BIOS. Here’s how to check and re-enable it:

  1. Restart your laptop and press the BIOS key (usually F2, F12, Delete, or Esc) during startup.
  2. Navigate to the Advanced or Internal settings.
  3. Ensure that the touchpad is enabled.

Save the changes and restart your laptop. Check to see if the touchpad is now working.

4. Use the Function Key Combination

Sometimes, touchpad issues can be resolved by simply using a function key combination:

  1. Locate the touchpad icon on your function keys, which are typically F1 through F12.
  2. Press and hold the function (Fn) key, then simultaneously press the key with the touchpad icon.

This can toggle the touchpad on and off, potentially resolving your issue.

5. Ensure Windows Is Updated

An outdated Windows version can cause touchpad problems. To update Windows:

  1. Press Windows + I to open Settings.
  2. Go to Update & Security.
  3. Click on Check for updates.

Install any new updates that are available and then restart your laptop.

6. Disable and Re-enable the Touchpad

Occasionally, performing a simple reset can help resolve the issue. Here’s how:

  1. Press Windows + X and select Device Manager.
  2. Expand the Mice and other pointing devices section.
  3. Right-click on your touchpad driver and choose to disable the device .
  4. Wait for a brief moment, then right-click on the touchpad driver again and select the option to enable the device.

This process can help reset the touchpad and clear any temporary glitches.

7. Check for Hardware Issues

If the software-based solutions don’t work, the problem may be hardware-related. Here’s how to check for physical issues:

  1. Inspect the touchpad surface for any visible damage or debris.
  2. Utilize a can of compressed air to clean the touchpad area.
  3. Check the touchpad cable connection inside the laptop. Ensure it’s securely attached.
  4. If the touchpad is still not working, it may need to be replaced by a professional.

8. Perform a System Restore

If a recent change caused the touchpad issue, try reverting to a previous working state through a system restore:

  1. Press Windows + R to open the Run dialog.
  2. Type rstrui.exe and press Enter.
  3. Follow the on-screen prompts instructions to select a restore point and complete the system restoration process.

This can help undo any system changes that may have interfered with the touchpad.

9. Disable Antivirus or Firewall Temporarily

In some cases, security software can interfere with the touchpad’s functionality. Try disabling your antivirus or firewall temporarily to see if that resolves the issue.

10. Reinstall Windows (Last Resort)

If none of the above solutions work, a clean reinstallation of Windows may be necessary. This should be considered a last resort, as it will erase all your data and programs. Ensure to create a backup of your important files before moving forward with the process.


Touchpad issues can be frustrating, but with the right troubleshooting steps, you can usually get your laptop’s pointing device working again. From checking settings and updating drivers to advanced methods like hardware inspection and system restore, this comprehensive guide has covered a wide range of solutions to help you fix touchpad not working problems in Windows.

Remember, if you’ve tried all the steps and the touchpad is still not functioning correctly, it’s best to consult a professional or reach out to the laptop manufacturer for further assistance.

Monica J. White

Monica J. White is a tech writer for, where she covers the latest advancements in computing, digital cameras, mobile devices, apps, and virtual reality. You can reach her at

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