Is Google Messages Crashing? Here’s the Fix You Need Now

Are you frustrated with Google Messages crashing repeatedly? You’re not alone! This issue can be disruptive, especially when you rely on the app for important communications. In this expert guide, we’ll explore the causes of this problem and provide you with detailed steps to solve it. Whether you are in the USA, United Kingdom, Canada, or Australia, these tips will help you get your Google Messages app running smoothly again.

Also Read: Google Messages vs Samsung Messages: Best Android Messaging App?

Why Does Google Messages Crash?

Before diving into the solutions, it’s essential to understand why Google Messages might be crashing. Several factors may contribute to the Google Messages crashing issue:

1. Outdated App Version

Running an outdated version can cause compatibility issues, leading to crashes.

2. Software Bugs

Bugs within the app itself are a common cause of unexpected crashes.

3. Device Compatibility

Sometimes, certain devices may have compatibility issues with the app, causing it to crash.

4. Insufficient Storage

A lack of storage on your device can hinder the app’s performance and make it crash.

5. Corrupted Cache

Accumulated cache might become corrupted, leading to app instability.

Step-by-Step Solutions to Fix Google Messages Crashing

1. Update Google Messages

Ensuring that you have the latest version of Google Messages can often solve crash-related issues. Here’s how to update it:

For Android:

  1. Open Google Play Store.
  2. Search for Google Messages.
  3. Tap “Update” if available

For iOS:

  1. Open App Store.
  2. Search for Google Messages.
  3. Tap “Update” if available

2. Clear Cache and Data

Clearing the cache and data can often resolve performance issues.

For Android:

  1. Go to Settings.
  2. Tap on Apps.
  3. Select Google Messages.
  4. Tap on the Storage option, then select the ‘Clear Cache’ and ‘Clear Data’ options.

For iOS: Uninstall and reinstall the app to clear the cache and data

3. Free Up Storage Space

Lack of storage can make the app crash. Free up a certain space by deleting unnecessary files and apps

4. Restart Your Device

A simple restart can sometimes resolve the issue. Restart your device by holding down the power button and set “Restart”.

5. Reinstall Google Messages

If updating and clearing the cache doesn’t work, reinstalling the app might help.

For Android:

  1. Uninstall Google Messages: Go to Settings > Apps > Google Messages > Uninstall.
  2. Reinstall Google Messages: Head to the Google Play Store, search for Google Messages, and install it.

For iOS:

  1. Uninstall Google Messages: Press and hold the Google Messages icon, then tap “Remove App.”
  2. Reinstall Google Messages: Go to the App Store, search for Google Messages, and again install it.

6. Check for System Updates

Ensure your device’s operating system is up-to-date.

For Android:

  1. Go to Settings.
  2. Tap on System.
  3. Select “Software Update” and go after the on-screen instructions.

For iOS:

  1. Go to Settings.
  2. Tap on General.
  3. Tap on “Software Update” and go after the instructions provided

7. Reset App Preferences

Resetting app preferences can solve app-related issues without data loss.

For Android:

  1. Go to Settings: Open Settings.
  2. Tap on Apps: Select “Apps & notifications.”
  3. Reset Preferences: Tap on “Reset app preferences.”

8. Contact Support

If none of these solutions work, reach out to Google Support for more help.

Google Messages Crashing on Specific Devices

Certain devices may encounter unique issues with Google Messages. Here’s how you can address them:

For Samsung Devices

Samsung devices sometimes face specific compatibility issues with Google Messages. Here’s how to fix it:

  1. Disable Battery Optimization: Go to Settings > Apps > Google Messages > Battery > Optimize battery usage, then disable battery optimization for Google Messages.
  2. Check Samsung’s Default Messaging App: Sometimes, Samsung’s pre-installed messaging app may conflict with Google Messages. Disable or switch the default app if needed: Go to Settings > Apps > Choose default apps > SMS app, and select Google Messages.

For Huawei Devices

Huawei’s aggressive battery management can interfere with Google Messages:

  1. Disable Power Saving Features: Go to Settings > Battery > App launch, find Google Messages, and set it to “Manage manually” with all toggles enabled.

For Other Android Devices

For other Android devices, generally following the steps mentioned above about clearing cache, updating the app, and restarting the device should suffice.

Best Practices to Prevent Google Messages Crashing

Following these best practices can help in preventing Google Messages from crashing in the future:

1. Keep Apps Updated

Always keep Google Messages and other apps updated to the latest versions to ensure they are free from known bugs.

2. Regularly Clear Cache

Make a habit of clearing the cache periodically to prevent data corruption.

3. Maintain Sufficient Storage

Ensure that your device always has enough storage space not only for Google Messages but for the smooth operation of all apps.

4. Monitor Device Performance

Keep an eye on overall device performance and promptly address any issues that arise.

5. Avoid Unnecessary Apps

Limit the number of unnecessary apps that might interfere with Google Messages. The fewer apps you have competing for resources, the better your primary apps will perform.


Experiencing crashes with Google Messages can be distressing, but it’s a problem that’s usually easy to fix with the right approach. By following our expert guide, you should be able to address the underlying issues and restore the app’s functionality.

Remember, keeping your device and apps updated, maintaining sufficient storage, and adhering to best practices will help prevent future crashes. If all else fails, contacting Google Support can provide specialized help.

By taking these proactive steps, you can ensure that your Google Messages app runs smoothly, keeping your communication uninterrupted.

Jesse Lennox

Jesse Lennox, a tech enthusiast and avid writer, seamlessly blends his passion for storytelling with his expertise in the latest gadgets. Specializing in mobile technology and cutting-edge cameras, Jesse brings a unique perspective to his reviews and articles. When not writing, he delves into the world of gaming. Connect with Jesse at

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